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@BOOKLET{A.C.S2012,
  title = {Not so far apart},
  author = {A.C.S, New York},
  howpublished = {Internet Page},
  lastchecked = {25.04.2013},
  address = {\url{http://www.economist.com/blogs/freeexchange/2012/01/fiscal-policy}},
  month = {January},
  year = {2012},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25},
  url = {\url{http://www.economist.com/blogs/freeexchange/2012/01/fiscal-policy}}
}

@BOOK{Basu2004,
  title = {Implementing Quality: A Practical Guide to Tools and Techniques},
  publisher = {Thomson Learning},
  year = {2004},
  author = {Ron Basu},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@ARTICLE{Bell1998,
  author = {Bell, R. and Keys, B.},
  title = {A conversation with Curt W. Reimann on the background and future
	of the
	
	Baldrige Award},
  journal = {Organizational Dynamics},
  year = {1998},
  volume = {26:4},
  pages = {pp. 51-61},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@BOOKLET{C.Rasche2010,
  title = {Von der Versorgung hin zur Vernetzung},
  author = {C. Rasche, T. Margaria},
  howpublished = {Presentation},
  lastchecked = {25.04.2013},
  address = {\url{http://www.telemed-initiative.de/konferenzen/5-fachkonferenz/dokumente-5-landeskonferenz/vortrag-rasche-margaria/view}},
  month = {February},
  year = {2010},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25},
  url = {\url{http://www.telemed-initiative.de/konferenzen/5-fachkonferenz/dokumente-5-landeskonferenz/vortrag-rasche-margaria/view}}
}

@ARTICLE{DSouza2011,
  author = {Sunil C. D'Souza and A.H. Sequeira},
  title = {Information Systems and Quality Management in Healthcare Organization:
	An Empirical Study},
  journal = {Journal of Technology Management for Growing Economies},
  year = {2011},
  volume = {2:1},
  pages = {pp. 47 - 60},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@BOOKLET{DepartmentofCommerce2000,
  title = {Malcolm Baldrige National Quality Award: Criteria for Performance
	Excellence},
  author = {Department of Commerce, National Institute of Standards and Technology},
  year = {2000},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@ARTICLE{Lohr1992,
  author = {Lohr, K. N., M. S. Donaldson, and J. Harris-Wehling},
  title = {Medicare: A Strategy for Quality Assurance. V. Quality of Care in
	a Changing Health Care Environment},
  journal = {Quality Review Bulletin},
  year = {1992},
  volume = {18},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@BOOKLET{OECD2013,
  title = {OECD.Stat Extracts},
  author = {OECD},
  howpublished = {Internet Page},
  address = {\url{http://www.un.org/esa/population/publications/worldageing19502050/}},
  year = {2013},
  organization = {OECD},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25},
  url = {http://www.un.org/esa/population/publications/worldageing19502050/}
}

@ARTICLE{Patel2009,
  author = {Gunjan Patel},
  title = {Total Quality Management in Healthcare},
  journal = {The MIDAS Journal - Medical Imaging and Computing.},
  year = {2009},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25},
  url = {\url{http://www.midasjournal.org/?journal=31}}
}

@ARTICLE{Perrott2002,
  author = {Bruce Perrott},
  title = {Strategic implications of quality management in health care},
  journal = {Journal of change management},
  year = {2002},
  volume = {3:2},
  pages = {pp. 158 ff.},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@BOOK{PhilButtell2007,
  title = {The Business of Healthcare},
  publisher = {Praeger Publishers},
  year = {2007},
  author = {Phil Buttell, Robert Hendler, and Jennifer Daley},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@ARTICLE{Powell1995,
  author = {T. C. Powell},
  title = {Total Quality Management as
	
	Competitive Advantage: a Review and Empirical Study},
  journal = {Strategic Management Journal},
  year = {1995},
  volume = {16},
  pages = {pp. 15-38},
  owner = {Slava},
  quality = {1},
  timestamp = {2013.04.25}
}

@book{osterwalder2010business,
  title={Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers},
  author={Osterwalder, A. and Pigneur, Y.},
  isbn={9780470901038},
  series={Wiley Desktop Editions},
  url={http://books.google.de/books?id=fklTInjiPQAC},
  year={2010},
  publisher={Wiley}

}
